Outlook 120 DPI scaling issues

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Miranda Yorke 2
Miranda Yorke 2 ✭
Ancient Membership Name Dropper First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hello Community


Has anyone been able to fix this issue with Outlook image scaling? If yes, how?


Blackbaud says they can apply our code (similar to what's shown below) as a customization and I'm curious if they have history of successfully fixing the issue. Has anyone here gone down that road?

Update stationery head code to fix Outlook 2010 & 2013 120dpi issues



Outlook 2010 and Outlook 2013 120dpi versions don't currently display images correctly, changing the size from the the original uploaded image. The fix is to add the following code to the head of the stationery, which clients and partners cannot access:

<html xmlns="http://www.w3.org/1999/xhtml"

xmlns:v="urn:schemas-microsoft-com:vml"

xmlns:o="urn:schemas-microsoft-com:office:office">


<head>

<!--[if gte mso 9]><xml>

<o:OfficeDocumentSettings>

  <o:AllowPNG/>

  <o:PixelsPerInch>96</o:PixelsPerInch>

</o:OfficeDocumentSettings>

</xml><![endif]-->

</head>





Source: Idea submitted Cathexis Partners on behalf of Children's Aid Society
https://luminateonline.ideas.aha.io/ideas/LUM-I-909
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  • Miranda Yorke 2
    Miranda Yorke 2 ✭
    Ancient Membership Name Dropper First Reply

    Miranda Yorke:

    Hello Community


    Has anyone been able to fix this issue with Outlook image scaling? If yes, how?


    Blackbaud says they can apply our code (similar to what's shown below) as a customization and I'm curious if they have history of successfully fixing the issue. Has anyone here gone down that road?

    Update stationery head code to fix Outlook 2010 & 2013 120dpi issues



    Outlook 2010 and Outlook 2013 120dpi versions don't currently display images correctly, changing the size from the the original uploaded image. The fix is to add the following code to the head of the stationery, which clients and partners cannot access:

    <html xmlns="http://www.w3.org/1999/xhtml"

    xmlns:v="urn:schemas-microsoft-com:vml"

    xmlns:o="urn:schemas-microsoft-com:office:office">


    <head>

    <!--[if gte mso 9]><xml>

    <o:OfficeDocumentSettings>

      <o:AllowPNG/>

      <o:PixelsPerInch>96</o:PixelsPerInch>

    </o:OfficeDocumentSettings>

    </xml><![endif]-->

    </head>





    Source: Idea submitted Cathexis Partners on behalf of Children's Aid Society
    https://luminateonline.ideas.aha.io/ideas/LUM-I-909

     

     

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