How to update credit card information

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Fran Coletti
Fran Coletti ✭
Sixth Anniversary
in Blackbaud eTapestry® General Discussion
D3ear E-Tap,


I need to update credit card information for a constituent who donates on a quarterly basis.  Please tell me how to do that.  Thanks.
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  • Kirsten Ferguson
    Kirsten Ferguson ✭
    Tenth Anniversary Facilitator 1 Photogenic
    Hey Fran Coletti‍!  All you have to do is update the recurring gift schedule with the donors new bank details in your eTapestry database.  Step by step instructions on how to update this can be found in the following Knowledgebase Article.  This will allow the donation to continue to process each month using the new details.


    If you have any problems updating this, then please reach out to our Support team who'll be able to assist you!

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