EFT Rejection Codes

Carlos LLano 3

I noticed that you can query/export Authorization codes for credit cards processed by EFT, however you can't do the same for Rejection codes since that field is created in batch only when EFT-BBMS returns rejection codes. In my organization we are doing a massive credit card audit and having rejection code as field available for query or export would be very helpful.

Austen Brown

Hi Carlos - Any credit card that fails, is expired, or is rejected through an EFT-BBMS transfer is prevented, by the system, from being committed to the database; only gifts with are successfully charged are committed.  The best place to look for the cards that have rejection codes are in a recent recurring gift batch.  You could also build a constituent or gift query that reviews your recurring credit card donors to see which constituents have missed recent donations.