Multiple Guests

Jennifer Schlager

Hello! We are trying to set up events with Luminate Online that will give the option to purchase tickets for multiple guests. Does anyone have a best practice for how you collect that data in Luminate Online? We have been using a short answer survey response option, but that is still making it difficult to separate each guest in Excel for name tags, guest list, etc. Welcoming any and all ideas!

Kim Ethridge 2

Unfortunately, using the survey question is the only way I know of to get this information.


Kim

Jennifer Schlager

Hi Kim,


Thanks for your response. Do you create constituent records for the guests in your CRM?

Kim Ethridge 2

Jennifer -


If they provide us with additional information at event check-in then we will create a constituent record. Otherwise, no, I don't believe we do.


Kim