Formatting issues with OLX

Kristine Lawson

Hi there,


I am having a terrible time massaging the design for our winter appeal in OLX. Mismatched fonts appearing in the final sent product when I've selected the same font throughout, misaligned content blocks, and other discrepancies between what we see in the OLX preview and what we get in the email. The discrepancies also vary depending on email platform -- the issues are different between Outlook and Gmail.


This has been super-frustrating and I'm afraid we're at the point where we're just going to have to send out a sloppy-looking email or create a different style for our email.


Any hope for an improved experience and better design features when OLX shifts over to NXT? Any help in the crunch moment (I need to send out this email in the next day or two)?


Thanks,

Kristine