Detailed Email Open Report- Opens By Day
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Hi! Hoping to track how many constituents open emails on the day we send, the day after, etc. so we can see how opens taper off after about a week. Is there any way to get a detailed report of each individual open with the date and time? Looks like the Message Open Report gives the name, email, # of emails received and # of emails opened, but it doesn't tell us exactly what date and time the open took place. Thanks!
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Hey Terra,
I was looking through the reports and there doesn't seem to be any report in LO that gives this data.
I found this in the help documentation:
https://www.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/Reports/Content/Concepts/Admin_Email_Analysis_Report.html
But this has been deprecated. I thought it might get you there.
Oddly, a report like this doesn't seem to exist. I went through most of the e-mail reports and even tried report writer, but no luck.
Doing some google searching, it seems this is possible, but not totally sure. I couldn't get a clear answer. I tried the usual suspects too, Litmus, Constant Contact, MailChimp message boards.
Maybe someone from BB can chime in or try a support ticket.
Thanks,
Phil0
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