Potential Bug ? Donation2 form Previous Button behavior on Paypal when Payment Type is on Multi Step pages/forms

Daniel Hartanto

Hi All,


Just wondering if this is currently a bug on Luminate Online Donation 2 forms with regards to Paypal payment type and the Previous / Back button on the form especially when Payment Type is on other follow up pages within mutli page/form/steps donation.


Clicking on Previous brings you to proceed forward to Paypal page instead of going back to the previous page/step within the form just as when one hit Donate / submit the donation for payment processing.


Here is an example of the behavior in one of our form
https://donations.diabetes.org/site/Donation2?df_id=21210&mfc_pref=T&21210.donation=form1


Let me know and thanks in advance!


regards,

Daniel

Daniel Hartanto

this is another Donation 2 form with "blank" pagewrapper (thus to rule out any customization)  and while I am going to work on other stuffs on the previous link above

https://donations.diabetes.org/site/Donation2?21290.donation=form1&df_id=21290&mfc_pref=T


these are all the default "responsive" layout of LO Donation 2 form.


Let us know or share with us if this happened with your multi pages donation2 forms. Thank you in advance.


regards,

Daniel

Daniel Hartanto

This is an update


I am able to do an in-house patch for that current issue until  it might officially get addressed.



The form with the in-house patched applied is 

http://main.diabetes.org/site/Donation2?21210.donation=form1&df_id=21210&mfc_pref=T



While the form without the in-house patch/affected button is (thus that BB could investigate)

http://main.diabetes.org/site/Donation2?21290.donation=form1&df_id=21290&mfc_pref=T



Suggestion it looks like your "previous" button type is of "submit" instead of "button" with that said, Paypal might think that it is submitting to regardless. When I change the button type to "button" it doesn't bring me to Paypal for payment processing, but it stays (of which then for now I rebuilt the back button link and just use Javascript to bring me back to the previous form step)


regards,

Daniel

Daniel Hartanto

This is now officially a confirmed LO Bug -- LOS-1844