How often does Online Express settle? Daily? Weekly?

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Lisa Atwater
Lisa Atwater ✭
Eighth Anniversary First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
We are transitioning over to Online Express in January.  Our current credit card processor settles daily.  Does Online Express settle daily or weekly?  Someone mentioned at a seminar that it settles weekly?


Please advise.  thanks! 
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  • Lisa Atwater
    Lisa Atwater ✭
    Eighth Anniversary First Reply
    Found that it is weekly.  I assume this is a headache.  Thanks again.
  • Lisa Atwater
    Lisa Atwater ✭
    Eighth Anniversary First Reply
    If there is a rumor about settling daily, any idea when that might that might happen?
  • Heather MacKenzie
    Heather MacKenzie ✭
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic
    It is weekly, and it's not too much of a headache.  Make sure someone, in your office or your finance office, has access to Blackbaud Merchant Services at the admin level.  There's a great detail transaction report that can be printed/shared out of there so that donations can be matched to settlement payments from Blackbaud with relative ease.  My finance person reconciles each month very easily with these reports.

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