Where will I find info on how LO and LCMS use cookies?

Kim Ethridge

We are looking at changes that need to be made to our privacy policy and I'm trying to find information about how LO and LCMS use cookies. Not having much luck searching the Knowledgebase. Can anyone help?


Thanks.


Kim

Brian Mucha

I was hoping someone official would reply to this.


You have the Remember Me cookie. That allows the system to recognize return visitors without needing to log back in (at least for some activities.)


And then there are several session cookies. Those allow LO to track the user across Luminate pages during their visit/session.


You probably have Google Analytics running, which also saves a tracking cookie. And of course any others you may have added to your pagewrapper.



There's a big section on GDPR that includes a toolkit on the BB site, I wonder if that has sample privacy policy language.



EDIT: BB's policy page on this forum is interesting.

Use of Cookies

A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.

We may use cookies for a number of purposes—for example, to maintain continuity during a user session, to gather data about the usage of our website for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to our website. To ensure we are publishing content customers need and want, Blackbaud collects aggregated site-visitation statistics using cookies. When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the website previously.

Our cookies will track only your activity relating to your online activity on this website, and will not track your other Internet activity. Our cookies do not gather personally identifiable information.

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our online products and services or website features. For example, if you choose to not have your browser accept cookies from Blackbaud’s website, you will need to re-enter your personal information each time that you attempt to access premium information.

Certain pages on our websites contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our website visitors come. We also may use this information to enhance our website.

We do not currently take actions to respond to Do Not Track signals sent by your Internet browser because a uniform technological standard has not yet been developed. In the future, we may adopt a standard once appropriate new technologies are created and will make any corresponding changes to this Policy.