Addresses doubling up in Raiser's Edge.

Beth Wilcox

Has anyone had the problem of addresses appearing twice on reports? They even appear doubled on the address tab of the constituent record. I have check knowledgebase and the only viable answer I could find was to delete the address and re-enter. That didn't work!! Does anyone have a solution? Thank you! 

JoAnn Strommen

Have had the issue before of double on records. Don't recall the solution if there was one. Support told me the duplication was caused by copy 1 of address on constituent record and copy 2 pulling from a relationship. This was when running 7.93 - I haven't looked for since update to 7.96.  Solution may have been to use address share on the relationship address but I don't recall for certain.

Beth Wilcox

JoAnn, thank you for your response. I actually had to go into Config, International and open the record for US- it was duplicated in the address block area.


I love your profile picture, are you from South Dakota?