Error: Invalid Code Table Entry: Description

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We are new to Online Express and I am trying to work out all of the bugs, but this one has me stumped. When attempting to download transactions, I am getting the error "Invalid Code Table Entry: Description." The only table related entry on the form is a participant attribute, but the table is set up with a description, so I can't see why it won't download.

I spent 30 minutes with chat and they said they would have to check with the engineers, but this seems like an easy fix.


Any suggestions? Thanks in advance.
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  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic

    Barbara Cornellier:

    We are new to Online Express and I am trying to work out all of the bugs, but this one has me stumped. When attempting to download transactions, I am getting the error "Invalid Code Table Entry: Description." The only table related entry on the form is a participant attribute, but the table is set up with a description, so I can't see why it won't download.

    I spent 30 minutes with chat and they said they would have to check with the engineers, but this seems like an easy fix.


    Any suggestions? Thanks in advance.

    Go into Config > Attributes > Participant... double check what data type the attribute is set to. If it is "Table" -- make note of table's name, go to Tables > Specific table for attribute. Double check that the entry that OLX is trying use is active. If everything so far checks out, make sure you have the security rights to process donations through OLX into RE.  If everything so far checks out, I have no idea what it might be. Good luck!

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