Adding code to prompt visitors to re-subscribe to email

Kim Ethridge

I have an old note in my "to do" list to add code to our transaction confirmation pages that will let site visitors know they currently are unsubscribed from email and include a link for them to opt back in. Of course, I can't find the instructions anywhere. Can anyone help with that code?


Thanks.


Kim

Liz Copeland

Hi Kim - Just sent you an email with the details, but wanted to respond here so the rest of the community could see as well.

Here is a blog post which explains Opting Back In Previously Opted Out Constituents. 

The best practice solution for this is to add content to the Donation Form or Action Alert Thank You Page and autoresponders that tests whether the constituent is opted out of email, and if so, displays a link to the Email Preferences page to allow constituents to opt back in.

 

You can add this code to the Thank You pages and the autoresponders for your campaigns:

 

[[?[[S1:accepts_email]]::false::language and link for opting back in goes here::]]

 

This would check to see if an individual’s ACCEPTS_EMAIL option is set to FALSE, and if so, include text/link to the Email Preferences Page requesting they opt back in. If ACCEPTS_EMAIL is true, then it would display nothing.


Thanks,

Liz

Kim Ethridge

Thanks, Liz! That’s exactly what I was looking
for.

 

Kim

 

_____________________________________________________________________________
Kimberly
Ethridgefkethridge@cbf.orgf443-482-2060

Website
Manager, Chesapeake Bay Foundation, 6 Herndon Avenue, Annapolis,
MD  21403
www.cbf.org

 

 

Kim Ethridge

Hmm, tried this on a donation form and an event registration, and the opt-in language isn't showing up. I used my personal account (not admin account) which I switched to not accept email, and the following isn't working.


[[?[[S1:accepts_email]]::false::Our records show you have opted-out of receiving email from us. If you wish to stay up-to-date with the state of the Bay, CBF events, late breaking news, or other information you can <a href="ConsInterestsUser">change your Email Preferences here</a>.::]]


Kim

Jeremy Reynolds

Kim Ethridge:

Hmm, tried this on a donation form and an event registration, and the opt-in language isn't showing up. I used my personal account (not admin account) which I switched to not accept email, and the following isn't working.


[[?[[S1:accepts_email]]::false::Our records show you have opted-out of receiving email from us. If you wish to stay up-to-date with the state of the Bay, CBF events, late breaking news, or other information you can <a href="ConsInterestsUser">change your Email Preferences here</a>.::]]


Kim

That should work.


Only thing I notice is that you're not using the [[?xTESTx::xCONDITIONx::TRUE::FALSE]] format that tends to be the convention for exact match rules. But that shouldn't really make a difference.


Other than that, I guess you could try testing against true instead of false?

[[?xtruex::x[[S1:accepts_email]]x::::yourtext]]