Disappearing Custom Report

Tatyana Leifman

Hi,

We have a custom report that we've been using almost daily for years.  Between yesterday, when it was last used, and today it disappeared from the list of available custom reports in the reports section.  The query and export that fed into it still existed.  And the crystal report for it was still where all the crystal reports are saved on our server.  So I was able to recreate it and run it, albeit now it is under my name as creator and today's date "date created."  Any thoughts on what may've happened?  Just want to make sure that the only possibility is that a user inadvertently deleted it and not that there are other ghosts in the system. 


Thanks,

Tatyana

Heather MacKenzie

Tatyana Leifman:

Hi,

We have a custom report that we've been using almost daily for years.  Between yesterday, when it was last used, and today it disappeared from the list of available custom reports in the reports section.  The query and export that fed into it still existed.  And the crystal report for it was still where all the crystal reports are saved on our server.  So I was able to recreate it and run it, albeit now it is under my name as creator and today's date "date created."  Any thoughts on what may've happened?  Just want to make sure that the only possibility is that a user inadvertently deleted it and not that there are other ghosts in the system. 


Thanks,

Tatyana

I'd call support on this one.

June Rabalais

Heather MacKenzie:

Tatyana Leifman:

Hi,

We have a custom report that we've been using almost daily for years.  Between yesterday, when it was last used, and today it disappeared from the list of available custom reports in the reports section.  The query and export that fed into it still existed.  And the crystal report for it was still where all the crystal reports are saved on our server.  So I was able to recreate it and run it, albeit now it is under my name as creator and today's date "date created."  Any thoughts on what may've happened?  Just want to make sure that the only possibility is that a user inadvertently deleted it and not that there are other ghosts in the system. 


Thanks,

Tatyana

I'd call support on this one.

 

Oh my gosh. Same thing happened to me just now! I thought I was in the freaking twilight zone. Glad to know I'm not losing my mind. Thank you for your post.

Tatyana Leifman

June Rabalais

Oh my gosh. Same thing happened to me just now! I thought I was in the freaking twilight zone. Glad to know I'm not losing my mind. Thank you for your post.

I know how you feel :-)  I was sorting the reports this and that way and rereading each title for half an hour probably.  I was sure I was missing something that was right under my nose, and that I needed to get new contact lenses.