Matching eCommerce donations to TransFirst

Sharon Ellens

We went live with Convio a couple of weeks ago. We are working on our internal processes for transaction review and posting to our off-line database. We need to be able to match up Convio transactions to TransFirst, our US credit card processor, in case there are questions or errors.

TransFirst apparently can't receive donor names and addresses from Convio. TransFirst does receive and report the credit card (last four digits). However, we haven't found any way to match eCommerce transaction to TransFirst, since we can't find any eCommerce report that lists credit card digits. (We can get that information for Donations).

Two questions:

1) Does anyone else use TransFirst as their cr card processor? If so, how are you verifying which transaction is which?

2) Is there a way to see or list cr card numbers (last four) from the eCommerce module?