An Update Regarding Last Night's Planned Release

Travis Richardson

Dear Online Express Clients,


After the Online Express release on March 6th, testing revealed a potential problem which could affect client data. In an abundance of caution, the changes were removed so that Blackbaud can complete additional testing and, if necessary, correct the problem. You’ll receive a notification as soon as the changes are available again.


We appreciate your patience!


Travis Richardson

Product Manager, Online Express

Travis Richardson

Travis Richardson:

Dear Online Express Clients,


After the Online Express release on March 6th, testing revealed a potential problem which could affect client data. In an abundance of caution, the changes were removed so that Blackbaud can complete additional testing and, if necessary, correct the problem. You’ll receive a notification as soon as the changes are available again.


We appreciate your patience!


Travis Richardson

Product Manager, Online Express

Good Afternoon, Everyone,


Additional testing related to the Online Express release on March 6th is complete and the root cause of the concern was identified. The correction, as well as the original changes, are tentatively scheduled to release the evening of March 13th.


Thank you for your patience while we worked to resolve the issue.


Travis Richardson

Product Manager, Online Express