Importing email upates

Donna Marino 3 · February 2018

I am trying to do an import of Alumni updates. When I import the email address in RE it is imported under the phone section tab. Is there somewhere else I should be mapping the email to to get it under the correct email tab.

Alan French · February 2018

I think this is a configuration issue rather than an import issue. You'll need to go to Config > Tables > Phone Types, open each of your email types and make sure that Phone Number Type is set to "email address" rather than "telephone number".

Donna Marino 3 · February 2018

Thank you so much Alan for your
response. You were absolutely correct. It was a
configuration issue.

My next issue is the address is not coming
into my export. I feel like I am doing everything I should
but it is still not mapping.

I have attached a cope of my import file which
shows the mapping fields. Would you mind looking at it to see
if you notice

something that I am missing.

Thanks so much!!!

Donna

Donna
Marino

Director
of the Annual Fund

Holy
Cross High School

587
Oronoke Road

Waterbury,
CT 06708

203.574.5422
x277

Alan French · February 2018

Hi Donna, I can't see your import file - would you be able to reattach it please? Or I can PM you my email address if the attachment thingy is throwing a wobbly today.

Donna Marino 3 · February 2018

Hi Alan,

Thanks so much for your help!!