Error: "Email": This does not appear to be a valid email address

Louise Grindrod

When uploading 1500 addresses into a group, I get this Error: "Email"... message and 53 of my address do not upload. I assume some of the addresses are invalid, but I don't know how to find out which one. Is there error file that show you the rejects?

I am uploading from the Email/Audience tab.

If I've not given the info needed to answer the question, please let me know.

Thanks!

Louise

c.stauffer

Just a guess, but look at the 53rd email from the end of your list in your .CSV file.

I'd bet the data parser at Convio is hanging on some email format like:

NAME@hotmail

(instead of NAME@hotmail.com)

-or-

,name@hotmail.com

(blank field)

-or-

first lname@hotmail.com

(instead of first_lname@hotmail.com)

The reasoning is that the import is running into an email that doesn't match its mask filter and terminates the import at that address.