Customizing the generated pdf receipts in Online Express

Corie Weaver

Hi,


I've got our logo and receipt number in there, but is there a way to add some additional text?


Thanks!

Jamie Mahase 2

Hi Corie, 

Unfortunately, OLX is limited to the information that be added onto the receipt template. 

​See knowledge base: https://kb.blackbaud.com/articles/Article/97366

​You can only include the available merge fields in which case I would suggest adding any additional messaging to the Thank You email sent to the donor. 

​The only alternative I can imagine is to NOT receipt via Online Express (so you would uncheck the Generate Receipts on OLX Get Started tab and instead, once the gifts are imported into your database, creating a custom receipt template you could generate for post mail or e-receipt through Raiser's Edge.

Hope this helps, 


Take care, 

Jamie Mahase

​Childhood Cancer Canada Foundation - DBA

 

 

Corie Weaver

Thanks for clearing it up!