How to retrieve Honor/ Memorial information?

Rebecca 3

I'm using the Honor/Memorial campaning and donation form template. When I run a report of recent online donations, I cannot see the information on whether the gift was IHO or IMO or who to send notice to. How can you retrieve the information the donor gives you on who to acknowledge?

Bennett Donovan

Very often the results that are rendered in the Web browser are a subset of the actual fields returned, since the browser wouldn't handle the full results set elegantly. Try to download (right-click Save Target As) the report results to your desktop and open the file there. The downloaded results of the Donations by Transaction report provides the fullest set of fields.

Rebecca 3

I still cannot retreive any of the information from the "Optional Gift Notification" section that the donor enters. Not even the tribute type?

Bennett Donovan

Rebecca :

I still cannot retreive any of the information from the "Optional Gift Notification" section that the donor enters. Not even the tribute type?

I just ran a sample Donations by Transaction report on your site and called it "Test Report". Right-click "Download" and then click "Save Target As" and save to your desktop. Opne in Excel and I beleive you'll see the recipient notification fields.

Rebecca 3

Thank you!