e-mail wrapper problem on outlook 2007

Daniel Laender

Suddenly on outlook 2007, the sides of my emails are disappearing. G-mail is displaying the email fine.

Check out this link to see the problem. I have mocked up the problem. The left side of the email shows the image broken vs. the right side which is what it's supposed to look like. But when I get the email in outlook, both sides look broken.

Let me know if there's a fix.

Thanks,

Daniel

Ryan Hagg

My first hunch is that it is a padding or margin issue. Are you using tables? Remember, Outlook 2007 is being rendered with Word NOT Internet Explorer. Just code like you were last time the stock market was at this level and you'll be better served. Can you share some code?

Daniel Laender

Ryan Hagg:

My first hunch is that it is a padding or margin issue. Are you using tables? Remember, Outlook 2007 is being rendered with Word NOT Internet Explorer. Just code like you were last time the stock market was at this level and you'll be better served. Can you share some code?

Thanks for the reply. Yes, I am using tables and the sides uses an image (not the exact hieght of the wrapper), and those side cells are filled by the background image.

Yes, the word redering should be the issue here. Maybe there's a CSS fix here.

Colin McClure

Daniel Laender:

Thanks for the reply. Yes, I am using tables and the sides uses an image (not the exact hieght of the wrapper), and those side cells are filled by the background image.

Yes, the word redering should be the issue here. Maybe there's a CSS fix here.

I'm pretty sure Outlook 2007 doesn't support background images.

Corey Pudhorodsky

Colin McClure:

I'm pretty sure Outlook 2007 doesn't support background images.

A great resource for gauging the CSS and standards support of different email clients and services is:

http://www.email-standards.org/

Thought you might find it helpful for future reference.

Colin McClure

Corey Pudhorodsky:

A great resource for gauging the CSS and standards support of different email clients and services is:

http://www.email-standards.org/

Thought you might find it helpful for future reference.

Another really good one is Campaign Monitor. And I've confirmed that Outlook 07 doesn't support background images.

Veronica Brown

Is there a solution here because I'm having the same problem and need a fix. Please help!


Per the code, our email cell spacing = 0 

                                   cell padding = 0

                                   width = 560


Everything is align = center


Do these numbers need to change to allow the side banner to show up on the side of Outlook email and not in the bottom?


 

Philip Nawrocki

Do you have a link to the e-mail or a screenshot of it?