Can autoresponders be tied to specific donation amounts?

Danielle

If we have 3 donation levels within a form, is there anyway to send specific thank you emails depending on the level the person picks?

Michael

There are S120 objects for the donation level:

S120:dc:donationLevelId

S120:dc:donationLevelName

S120:dc:donationLevelValue

So, in theory, if the donor picked a level and these values were populated, you could use a conditional in that donation form's thank you AR to conditionalize the content and provide a default as well in case the amount or level isn't one of the specific three (basically an if, else if, else if, else sort of statement). I've never tried this before, so I don't actually know if these S-Tags work in AutoResponders -- not all do, and so far, I haven't seen a list that indicates excactly which S120 object works in AutoResponders.

There isn't, as far as I know, any way to create different actual AutoReponders per se. You could probably do something with groups and queries to run a recurring email and disable the autoresponder for that form altogether, but I'm not sure that would be as easy as all that since the AR has access to transaction specifics because it is a receipt too -- a recurring email, I don't think, has quite the same capacity for that. At the very least, you can't guarentee someone didn't make two or three donations and not all of them conformed to the special content... (that a long way to say it probably isn't a good idea to do it this way).

MichaelAmoruso

Michael :

There are S120 objects for the donation level:

S120:dc:donationLevelId

S120:dc:donationLevelName

S120:dc:donationLevelValue

So, in theory, if the donor picked a level and these values were populated, you could use a conditional in that donation form's thank you AR to conditionalize the content and provide a default as well in case the amount or level isn't one of the specific three (basically an if, else if, else if, else sort of statement). I've never tried this before, so I don't actually know if these S-Tags work in AutoResponders -- not all do, and so far, I haven't seen a list that indicates excactly which S120 object works in AutoResponders.

There isn't, as far as I know, any way to create different actual AutoReponders per se. You could probably do something with groups and queries to run a recurring email and disable the autoresponder for that form altogether, but I'm not sure that would be as easy as all that since the AR has access to transaction specifics because it is a receipt too -- a recurring email, I don't think, has quite the same capacity for that. At the very least, you can't guarentee someone didn't make two or three donations and not all of them conformed to the special content... (that a long way to say it probably isn't a good idea to do it this way).

This works - I've created conditional content based on donation amount, with all donors giving less than $20 seeing one body of text and $20+ donors seeing another. Use the conditional tags mentioned in the previous post. It can be a little tricky, and some personalized attributes (like one way of pulling first name) don't appear correctly when nested in this conditional content, but you should be able to work somethign out.