URL Shortcut to Participant Page doesn't work after record merge

JohnM

Scenario: You recently merged a constituent record, and they report that the URL shortcut to their Participant Page no longer works, it simply redirects to the main TeamRaiser page.

Solution: Remove the URL shortcut from the page and save, then re-add it.

Reason: The URL for the participant page has a participant id in it that corresponds to the constituent id. (frppid=xxxxxx) If you chose any record besides the registered constituent record as the master record on the merge, the link will break.