Events: Tell-A-Friend

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Hi, I am trying to set up Tell-A-Friend under an event in LO. I selected customize Tell-A-Friend, and selected text as the link style and entered the link text. When I go to the initial registration page for the event, the correct Tell-A-Friend information is displayed when I click the link. On the second page, where you select your tickets, the Tell-A-Friend envelope on the page directs to the default information, not the custom info I put in for the event. I noticed that the URLs for the Tell-A-Friend are different;  %2FCalendar%3Fview%3DDetail%26amp%3Bid%3D100201&type=2&id=100201&taf_sec_cat_id=1  vs.  %2FCalendar%3Fview%3DDetail%26amp%3Bid%3D100201&type=0&id=0&taf_sec_cat_id=1. Note the first URL has the event number in the id field (&id=100201) and the second one does not (&id=0). I assume this is the reason it is going to the default tell a friend rather than the event tell a friend. Has anyone else experienced this issue? Is there a work-a-round or is this a bug?


Thanks, Lori



 


 

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  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership 2500 Comments 100 Likes Name Dropper

    Lori Burlingham:


    Hi, I am trying to set up Tell-A-Friend under an event in LO. I selected customize Tell-A-Friend, and selected text as the link style and entered the link text. When I go to the initial registration page for the event, the correct Tell-A-Friend information is displayed when I click the link. On the second page, where you select your tickets, the Tell-A-Friend envelope on the page directs to the default information, not the custom info I put in for the event. I noticed that the URLs for the Tell-A-Friend are different;  %2FCalendar%3Fview%3DDetail%26amp%3Bid%3D100201&type=2&id=100201&taf_sec_cat_id=1  vs.  %2FCalendar%3Fview%3DDetail%26amp%3Bid%3D100201&type=0&id=0&taf_sec_cat_id=1. Note the first URL has the event number in the id field (&id=100201) and the second one does not (&id=0). I assume this is the reason it is going to the default tell a friend rather than the event tell a friend. Has anyone else experienced this issue? Is there a work-a-round or is this a bug?


    Thanks, Lori



     


     

     

    Not sure what is going on there. You can use CSS to hide that one that doesn't have the custom text. But I'd open a support case to see what's up.

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