What is the frequency that the follow up emails in Team Raiser are going out?

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The defaults for your site are 7, 14, 28, and 42 days. However, these are also controlled at the individual TeamRaiser level. You will need to check each of the TeamRaisers that you are curious about.

TeamRaiser > Edit > 3. Select Event Options > Related Actions > Edit Advanced Options > Define Misc Options

* 2. First Followup Interval for Autoresponders

* 3. Second Followup Interval for Autoresponders

* 4. Third Followup Interval for Autoresponders

* 5. Fourth Followup Interval for Autoresponders

If the field is left blank, the autoresponder will not be sent automatically. Additionally, the AutoResponder itself can be disabled in individual TeamRaisers.

TeamRaiser > Edit > 9. Manage Autoresponders

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