How Do I Limit Menu Choices in Event Registration?

Kim Berry

We have an upcoming event for which there are only two meal choices.  I have six entries in my Event Menu Items table, and I have selected the two that I want on the attributes tab of the event, but my event registration form shows all 6 options, not just the two I've specified in event attributes set-up.  Tried searching Knowledgebase but no luck.  Any ideas? 

Gina Gerhard

Did you try to inactivate the 4 table values that you don't want to show, and see if that prevents them from being displayed?

Kim Berry

Thanks - yes, I did. The menu choices were already used by another event/form and so it won't allow me to inactivate or delete.

Gina Gerhard

Not ideal but you could create a new attribute for use for just this one event?

Kim Berry

I tried, but two issues:

1) I'm using the Menu Choices code table, so afraid that even if I create new attribute, it will still pull entire table, not just the two choices I want to use

2) I tried creating a new attribute just for that event, but when I go into NetCommunity it's not recognizing it as a choice I can select. I've refreshed the tables and gone into sites/settings and scrolled down to attributes and the new attribute simply isn't there.


Have logged in and out several times.  Any other ideas out there?  I'll try contacting support ... but as mentioned I consulted Knowledgebase first and couldn't find anything.

 

Kim Berry

Kim Berry:

I tried, but two issues:

1) I'm using the Menu Choices code table, so afraid that even if I create new attribute, it will still pull entire table, not just the two choices I want to use

2) I tried creating a new attribute just for that event, but when I go into NetCommunity it's not recognizing it as a choice I can select. I've refreshed the tables and gone into sites/settings and scrolled down to attributes and the new attribute simply isn't there.


Have logged in and out several times.  Any other ideas out there?  I'll try contacting support ... but as mentioned I consulted Knowledgebase first and couldn't find anything.

 

Opened a case with NetCommunity support.  I had created an Event Attribute, not a Participant Attribute, so that was the first problem.  Had to create a new attribute table specifically for this event.  Once I did that and created Participant Attribute correctly, we were able to make it work.  Following up here in case others have similar question in the future.  Thanks, Gina!

 

Gina Gerhard

For 1) - you would need to make a new table for your new attribute - with only the choices you want for that attribute


For 2)

• In RE, make sure the participant attribute you create is marked as Active.
• In BBNC, Admin/Sites & Settings/General, scroll down to the Attributes/Participant attributes area and make sure you've checked your new attribute to be available.
• I think you have to do both of these steps above with your attribute to make it available on your event registration part.