Standard Event/Ticket Page - How To Remove The Word "Tickets"

Jennifer Tomarelli

Hello,

Is there a way to remove the word "tickets" under the "Request Ticket Purchases Here:" prompt? There are sponsorships listed and it doesn't make sense.

See below or click here to visit the webpage: https://secure2.convio.net/oc/site/Ticketing?view=Tickets&id=110541

Thank you for your help! I really appreciate it.

Noah Cooper

Jennifer,

This text is controlled in an area of the product most clients do not have access to, known as the Message Catalog Editor. If you email your Account Manager, this text can be changed or removed.

Josh Armstrong

That is correct what ncooper said above. Just know that if you are changing it here, then you are changing it everywhere that you would have a similar line -- so this would not just change it for this event, but all ticketed events.

1. If you have access to it, go to Setup > Product configuration > Message Catalog Editor tab.
2. On the left, under the application drop down, select "all products" at the bottom, and then to the right, type in "tickets."
3. You should come up with nearly results. Look down on the first page of results for one whose key is labeled "num_tickets_field" and click "edit custom" next to that.
4. The default text is "Number of ] Tickets:" -- Enter your own text in there like "Number of ] Items:" and it will render all 5 of your options there with "Number of Individual Ticket Items, Number of Table Underwriter Items,..." etc.
   

Other than the example above, you could also just take out the word ticket and make it "Number of ]:" and you results would be

• Number of Individual Ticket
• Number of Table Underwriter
• etc...

Hope that helps! And follow ncooper's advice above if you cannot see the Message Catalog Editor.