Business Email

Karen Rossignol

Good afternoon - does anyone have a best practice for Business Emails on an individual constituent record? My recollection when we first started using BBNC was that a 'business' email had to be exported separately through a csv file. To this end, we enter all emails on individual records as Home Email (plus that is easier for query lists so that we don't have to ask for home and business emails). But that was also before folks had more than one email address.. Thanks for any input!!

Gina Gerhard

Karen - Wondering if perhaps you're referencing that BBNC cannot use emails from organization records.


On an individual record, BBNC will use whichever type of email you've specified in configuration.  Because we have some individuals who may have a Home Email or Business Email, we created a specific one called Pref-Email and duplicated the email we wanted to use for BBNC email purposes. Now in RE 7.95+, we now have a 'Primary' indicator but not sure if BBNC configuration 'sees' that Preferred indicator yet ...

Alan French

Gina Gerhard:

Now in RE 7.95+, we now have a 'Primary' indicator but not sure if BBNC configuration 'sees' that Preferred indicator yet ...

I think it does - we don't use NetCommunity but there was a webinar last week where that was mentioned. It's either already in place or coming very shortly, I forget which.