Behavioural Segmentation within a campaign

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Hello everyone, 


I've made some progress with segmentation but I wanted to double check how this is done within a specific campaign. 

ie, Email 2 of a multi-email campaign will be different depending on whether or not they donated after Email 1. 


I see rebuildable groups in my future!
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  • Allison King
    Allison King Blackbaud Employee
    Ancient Membership 250 Likes 100 Comments Photogenic

    Sarah Kershaw:

    Hello everyone, 


    I've made some progress with segmentation but I wanted to double check how this is done within a specific campaign. 

    ie, Email 2 of a multi-email campaign will be different depending on whether or not they donated after Email 1. 


    I see rebuildable groups in my future!


     

    Hi Sarah,


    There's a filter when sending the email that lets you filter out or only include people who have taken a specific action.
  • Allison King:

    Sarah Kershaw:

    Hello everyone, 


    I've made some progress with segmentation but I wanted to double check how this is done within a specific campaign. 

    ie, Email 2 of a multi-email campaign will be different depending on whether or not they donated after Email 1. 


    I see rebuildable groups in my future!


     

    Hi Sarah,


    There's a filter when sending the email that lets you filter out or only include people who have taken a specific action.

     

    And just to piggy-back on Allison's note, when setting up delivery, there are some related filters to use for these purposes
    aed6f6ab5a0ce709d8b7daad97aaa7f1-huge-em

    2f8fc8a9b0bdd9465e33b018854eae21-huge-in




    to your point, you can also use queries to build groups that are rebuildable at delivery. So if you wanted to make inclusion or exclusion groups that are defined by being a member of particular donation or interactions groups, lifetime giving amount equals $0, etc. etc. you can do that as well.

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