Renewal letters pulling with the wrong inforamtion

Kelly McDermott 2

Hello!

I'm pulling renewal letters for members set to expire at the end of November and December (I do this monthly). The problem is that in late November into December we have a sale where full price members can buy gifts of membership at half price for others.

When I pull these renewal letters I notice that the donors from last year’s sale were receiving multiple renewal letters that corresponded with the gifts they gave last year, however contain the information of the donor, not the recipient.

From what I can see all gifts were entered correctly and linked correctly.

Has anyone had this issue before or know how to solve it?

Thank you!

-Kelly