Text Only content not formatting properly

Jacci Adams

Hi,


I'm adding a text only content box to a template and the content will not center no matter what I do.  Fairly new to RE OLX.  Thank you


Jacci

Jen Claudy

It seems to be something not functioning correctly.  I just tested this, and can't get a [Text Only] box to appear with text centered, either.  I used the [Image Top] box and that works.  So if you're up against a deadline, I would create a blank image (a small block that's either transparent or the same color as the background) and put that in an [Image Top] box with your text, setting the text to centered.  Beyond that, a Chat Support or waiting for BB to respond here.  If you find the answer outside of this thread, please come back and post here so others (like me!) can learn. 

Jacci Adams

Thank you for responding. I actually figured out a workable solution. I went to the Style tab, clicked on the column, then changed the "Selected Column Style" to Horizontal Center.  That worked. The [text only] portion of that column centered right away.


However, I feel this is only a work around because the [text only] blocks themselves should center since that is a formatting option of the [text only] block. I may not want the entire contents of a column to be centered.


Jacci

Hannah Diaz

Jacci Adams:

Hi,


I'm adding a text only content box to a template and the content will not center no matter what I do.  Fairly new to RE OLX.  Thank you


Jacci

Hi, all!


I apologize for the trouble regareding users not being able to center text when creating an email in Online Express!  Our Product Development team have been notified of this behavior and is looking into a resolution for this behavior.  In the interim, as Jacci mentioned, there is an alternate way to center the text in the email content editor.  These steps are provided in KB 104702.  As we have further information available regarding this behavior, we will be updating KB 104702.


Thank you!


Hannah