Pledge Status Report problem with new fiscal year

Janice Linkous

Is anyone else experiencing issues running a New Pledge Status Report once you moved to a new fiscal year? When we run it with all pledges made after 7/1/2015 and specific date range for gifts as 7/1/2016 to 9/30/2016 the report runs.  If we change the "include pledges made after" to read 7/1/2016, the report will not run.  Does anyone have any suggestions on if this is a bug or if we are supposed to do something for the next fiscal year?  Thanks!

 

Janice D. Linkous ‘83

Assistant Director of Advancement Services

Radford University Office of Advancement

RU Corporate Park, Suite 2400

PO Box 6915

Radford, Va. 24142

540-831-5733

540-831-5805 (fax)

jlinkous@radford.edu

www.giveto.radford.edu

Cindi Stewart

I had the same problem.  I tried several times over 2 days and could never produce the report.  I assumed it was something on our side but now I question that.  We are not hosted by Blackbaud if that makes any difference.  I wish I had a resolution for you but look forward to other replies in case someone else found a work around.




Janice Linkous:

Is anyone else experiencing issues running a New Pledge Status Report once you moved to a new fiscal year? When we run it with all pledges made after 7/1/2015 and specific date range for gifts as 7/1/2016 to 9/30/2016 the report runs.  If we change the "include pledges made after" to read 7/1/2016, the report will not run.  Does anyone have any suggestions on if this is a bug or if we are supposed to do something for the next fiscal year?  Thanks!

 

Janice D. Linkous ‘83Yes

Assistant Director of Advancement Services

Radford University Office of Advancement

RU Corporate Park, Suite 2400

PO Box 6915

Radford, Va. 24142

540-831-5733

540-831-5805 (fax)

jlinkous@radford.edu

www.giveto.radford.edu

 

 

Hallie Brignall

I'm having the same problem running queries for mail segments when the last gift date range is within 2016. If I back date to December 2015, then the same query runs!  I've tried changing my 2016 start date -- no luck. I've called and chatted with RE customer service and no dice. They tell me that my queries are too complex, queries we've been running for a decade -- so I strip them down and they still don't work. We had to run data starting with a 2015 last gift date, delete those gifts, and then do most of our segmenting manually using excel.  For any 2016 giving reports, we've had to do similiar work arounds.


Hallie Brignall

Annual Fund Manager

Glide Foundation