Adding Donation Amount and Date Fields to TR Donation Auto-Responder

Options
My organization utilizes confirmation emails as tax acknowledgements for donations received online.  In TR, for the donation auto-responder, how do I pull in the constituent's donation amount and date?  I have been told by support that I need to utilize S-tags, but have limited knowledge of HTML or how to utilize this feature.  Would anyone be willing to share an example of the S-tag or HTML code they use to bring this information into a TR auto-responder?  


Thank you in advance for any assistance you can give me. 
Tagged:

Comments

  • Austen Brown:

    My organization utilizes confirmation emails as tax acknowledgements for donations received online.  In TR, for the donation auto-responder, how do I pull in the constituent's donation amount and date?  I have been told by support that I need to utilize S-tags, but have limited knowledge of HTML or how to utilize this feature.  Would anyone be willing to share an example of the S-tag or HTML code they use to bring this information into a TR auto-responder?  


    Thank you in advance for any assistance you can give me. 


    S-Tags are special tags that pull information from Luminate. There are tons you can use.


    Give [[S120:dc:donationInfo]] a try. It generates a standard gift summary.


    If you don't like that one, you can create your own using html and other s-tags.


    Here's a thread about the S120 tags:


    https://community.blackbaud.com/forums/viewtopic/12/6628?post_id=30028#p30028

     
  • Brian Mucha:

    Austen Brown:

    My organization utilizes confirmation emails as tax acknowledgements for donations received online.  In TR, for the donation auto-responder, how do I pull in the constituent's donation amount and date?  I have been told by support that I need to utilize S-tags, but have limited knowledge of HTML or how to utilize this feature.  Would anyone be willing to share an example of the S-tag or HTML code they use to bring this information into a TR auto-responder?  


    Thank you in advance for any assistance you can give me. 


    S-Tags are special tags that pull information from Luminate. There are tons you can use.


    Give [[S120:dc:donationInfo]] a try. It generates a standard gift summary.


    If you don't like that one, you can create your own using html and other s-tags.


    Here's a thread about the S120 tags:


    https://community.blackbaud.com/forums/viewtopic/12/6628?post_id=30028#p30028

     

     

    It's best to keep it simple with donation info like Brian noted. If you are building your own custom TR transaction summary, not all S120 tags work within TR autoresponders. 

    KB article below lists out all acceptable S120 tags for TR.

    https://kb.blackbaud.com/articles/Article/74029

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary 2,500 Likes 1000 Comments Photogenic

    Ryan O'Keefe:

    Brian Mucha:

    Austen Brown:

    My organization utilizes confirmation emails as tax acknowledgements for donations received online.  In TR, for the donation auto-responder, how do I pull in the constituent's donation amount and date?  I have been told by support that I need to utilize S-tags, but have limited knowledge of HTML or how to utilize this feature.  Would anyone be willing to share an example of the S-tag or HTML code they use to bring this information into a TR auto-responder?  


    Thank you in advance for any assistance you can give me. 


    S-Tags are special tags that pull information from Luminate. There are tons you can use.


    Give [[S120:dc:donationInfo]] a try. It generates a standard gift summary.


    If you don't like that one, you can create your own using html and other s-tags.


    Here's a thread about the S120 tags:


    https://community.blackbaud.com/forums/viewtopic/12/6628?post_id=30028#p30028

     

     

    It's best to keep it simple with donation info like Brian noted. If you are building your own custom TR transaction summary, not all S120 tags work within TR autoresponders. 

    KB article below lists out all acceptable S120 tags for TR.

    https://kb.blackbaud.com/articles/Article/74029

     

    Thank you so much for your help! I think I have a better understanding of how to make this work.

Categories