Tops funds missing

Kate Kiser

in any of the sections where there is a "top funds" tile, the top funds are not actually listed out on the left. The bars are correctly identifying the top funds - when you hover over the bar it shows the name of the fund. However, our leadership team looks at the chart and scans the fund descriptions on the left of the graph, which is not accurate. Some of the funds are omitted. See the attached image for an example. In the screen shot, you will see 2 funds listed to the left but the 2nd through 4th performing funds are not represented. This is deceiving and confusing for our management team and our Officers.

Jen Claudy

That's very odd.  I just checked this out and it's not happening to me.  I also tried to change the screen size, but it just adds scroll bars, doesn't compress farthur and then drop out some labels.  I do like that it replaces the center of long text strings with ellipses (2nd from the bottom in my screenshot below).  If no one else pipes up with the same thing you're seeing, I'd ask BB because there might be something up with your database itself.  Do you have a lot of Funds that are similar in their totals, that the system can only show so many, but because there are several "ties" it has to compress the data rather than expand the graph?



 

Kate Kiser

Jen Claudy:

That's very odd.  I just checked this out and it's not happening to me.  I also tried to change the screen size, but it just adds scroll bars, doesn't compress farthur and then drop out some labels.  I do like that it replaces the center of long text strings with ellipses (2nd from the bottom in my screenshot below).  If no one else pipes up with the same thing you're seeing, I'd ask BB because there might be something up with your database itself.  Do you have a lot of Funds that are similar in their totals, that the system can only show so many, but because there are several "ties" it has to compress the data rather than expand the graph?



 

Hey, still experiencing this issue and haven't heard from anyone else. If we have a community manager checking on topics, I'd love to hear from that person about this. Otherwise yes, I'll reach out to BB Support. Thanks, Jen, for your feedback.

Steve Stegelin

Kate Kiser:

Jen Claudy:

That's very odd.  I just checked this out and it's not happening to me.  I also tried to change the screen size, but it just adds scroll bars, doesn't compress farthur and then drop out some labels.  I do like that it replaces the center of long text strings with ellipses (2nd from the bottom in my screenshot below).  If no one else pipes up with the same thing you're seeing, I'd ask BB because there might be something up with your database itself.  Do you have a lot of Funds that are similar in their totals, that the system can only show so many, but because there are several "ties" it has to compress the data rather than expand the graph?



 

Hey, still experiencing this issue and haven't heard from anyone else. If we have a community manager checking on topics, I'd love to hear from that person about this. Otherwise yes, I'll reach out to BB Support. Thanks, Jen, for your feedback.

 

Hey Kate- To fit a large number of funds, the metric may start to omit descriptions — but not the funds themselves, based on their bars in the chart — for legibility (similar to what Jen suggested earlier). As you discovered, each bar itself can provide information about its respective fund, even when its description doesn't appear. If you want to view all the fund descriptions in addition to their bars, you may want to use the filters to group and analyze the funds in different contexts. Hope that helps! Thanks!

Kate Kiser

I understand why descriptions would need to be omitted for the chart design, but why not remove the bottom ones? At least the top 5 should include the descriptions. Currently, my management team is not hovering over the bars to see the fund names...they are looking where their eyes are directed, which is to the left of the chart where the descriptions are. If we were to apply filters, we'd have to pick each fund we'd want to see and for orgs that have 100+ funds, that's not feasible in filters.

Jen Claudy

With a Tile named "Top Funds", I would expect it to show the top X number of funds.  No need to omit any labels, as the Tile is designed to show X number of funds, and shows X number of funds.  Maybe with a [See All] link that goes to a full page report showing all Funds (with filters, if they're helpful).

Steve Stegelin

Great feedback and ideas, Kate and Jen! Might be worthwhile to post those in the Idea Bank to see which resonates most with others, which will help determine the route we go in the future. Thanks!

Kate Kiser

I did move this feedback over to the Idea Bank. Vote here: https://renxt.ideas.aha.io/ideas/RENXT-I-494