Online Express Event Form Registrant Fields

Ivelise Cabrera

Currently working on a registration form. There seems to be a lot of things that I am unable to do in RE related to the look and options in the form. More specifically when someone makes a purchase of a ticket or sponsorship package and a raffle, the registrant field automatically appears on the form. It wouldn't be an issue if it were just the one item they were purchasing. When multiple things are selected, the registrant field appears for each selection. Despite the fact that "same as billing" is listed on there, it is not necessary to have it on there 4 or 5 times requesting the same information before getting to the event preferences. It is confusing to consumers. I am able to eliminate all registrant fields except name which is grayed out. Why are all other fields like address, email etc. optional but not name? Is it not already captured in the billing section?