Crystal Reports - Report ICON FREEZE - While Printing to PDF

Soju Koshy

Hello,


When I am trying to export the report to PDF. All the icons are freezed and not able to print.

We are using windows 2012 server with application supports Crystal 10. 

 

Joshua Bekerman bCLO bCRE

I don't have a solution but I do have a possible workaround.  Try printing the report to a PDF writer (i.e. cutepdf) instead of exporting.  I sometimes have to do this when running custom reports in RE, not sure if it's ever happened in Crystal Reports itself.

Soju Koshy

Joshua Bekerman bCRE:

I don't have a solution but I do have a possible workaround.  Try printing the report to a PDF writer (i.e. cutepdf) instead of exporting.  I sometimes have to do this when running custom reports in RE, not sure if it's ever happened in Crystal Reports itself.

Hello Joshua,


I belive you havnt got my issue i am facing. When i am generating a report in Crystal, my headers are getting freezed. See the below screen shot.

Chester Bammel

I am not sure if this will help, but I had a somewhat similar problem using Crystal with a different application (not RE), but nonetheless, it could be of use here.   From your report, go to File > Page Setup.  CHECK the box that says "No Printer (optimize for screen display).

We found that when this box was unchecked and there was no specific printer assigned, that caused all sorts of problem in the application that was running the report.   It may not help, but it's worth a try.


 

Soju Koshy

Hi Chester,


Thanks for the response.. I tired the below suggestion. I attached the file to birng more clarity.


Soju Koshy

Joshua Bekerman bCLO bCRE

Have you tried contacting Zeta Software support?

Soju Koshy

Hi... yes.. they are working on it..

Till date nothing came up..

Soju koshy