Action Alerts Failing

Ben Dawson

We consistently have a huge numbers of failed email action alerts. I'm looking for suggestions, workarounds, or advice on how to resolve this issue.


Thanks for you help in advance.

Ben

Colleen Gutierrez

Hi Ben -


We put together this document for failed alert troubleshooting: https://www.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/Advocacy/Content/Concepts/Admin_Advocacy_Target_FailedDeliveryActions.html


Let us know if it can be improved upon to help with what you are experiencing.


Thanks!

-Colleen