apostrophes in membership title

Jennifer Hawk

I'm updating my membership forms and am havng trouble with apostrophes in the membership title.  For example, we have a level called Founder's Club which comes out Founder#&*39s Club, like it's swearing at you.  Odd thing is when I first created the forms, this wasn't an issue. 

Jennifer Tubman

Hi Jennifer! Thanks for posting and I am sorry to hear you are running into this issue. It turns out that we were able to duplicate this in our test environments. We have identified the root cause of the issue and will be shipping a fix in an upcoming release. For now, we recommend not including apostrophes if at all possible. I am sorry for the inconvenience. Please know that I will update this thread as soon as this is resolved!

Jennifer Hawk

Thank you.

Jen Claudy

I know I see this fairly often, and I've had a basic guess as to why it happens, but just found this article on the web that explains more fully.  But I see that BB has responded and has a fix coming...no idea if it's related.  You could maybe try copying in text without smart quotes or from a Notepad document rather than Word or direct entry into OLX...?

Jennifer Tubman

Hi all! This was resolved in our release this morning. Apostrophes should now appear correctly in membership forms.