How do I get Online Express enabled?

Mark Newland

We seem to have everything setup, but when I log in as supervisor, select the Online Express button, enter my Site ID and contact email, I get a message that Online Express has not been enabled and check with my account manager.

Jennifer Tubman

Hi Mark! I am sorry to hear you are running into this when setting up Online Express. We are looking into it now and someone from Blackbaud will be in touch shortly to get everything squared away.

Jeff U

Jennifer Sorkin:

Hi Mark! I am sorry to hear you are running into this when setting up Online Express. We are looking into it now and someone from Blackbaud will be in touch shortly to get everything squared away.

Same thing is happening for us.  Is there a simple fix?

Michele Stender

Jeff U:

Jennifer Sorkin:

Hi Mark! I am sorry to hear you are running into this when setting up Online Express. We are looking into it now and someone from Blackbaud will be in touch shortly to get everything squared away.

Same thing is happening for us.  Is there a simple fix?

 

Hi Jeff! I will message you directly so we can figure out exactly whatyou are experiencing here.

-Michele Stender