Missing Country Currency

Judith Raub

We have just linked our RE to NetCommunity and Merchant Blackbaud Services.  Does anyone have any suggestions on how to amend gifts/pledges (especially those with split gifts and adjustments) to put in the Country Currency when it is not allowed by the system.  I have tried everything that I have found in Knowledgebase except a plug-in that was suggested that we do not have listed in our plug-ins.  We are hosted and on RE 7.95.  Any suggestions to try would be great.  This is an urgent problem that needs fixed as our gift processing staff is now on hold posting because it won't allow gifts to be posted to pledges/recurring gifts.


Thank you.

Matt Page

Do you mean that all your donations are in the wrong currency (e.g. £ instead of $), or do you mean you have a few that are in a different currency from the majority?


Matt

Judith Raub

Our donations have the exchange rate of 1.0 and have
no currency type (dollar) or currency country (United States)
associated with them and it will not let us import or manual add
this on the records.  Currently, we only have US dollar gift
amounts in our system.

Thanks.

--

Judith
Raub

Office of Alumni Relations and Development

Humphreys 403A

Warrensburg MO  64093

660-543-8043

Fax: 660-543-4705

  

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