Form Mapping, RE Connector

Brian Mucha

>

Brian Mucha

This was a custom change to our datasync.

Regards, Brian

Brian Mucha

Brian Mucha:

This was a custom change to our datasync.

Regards, Brian

There is a missing piece to using s_src and s_subsrc to pass the appeal code (or in our case the package code) that isn't mentioned anywhere.

There is a site setting that decides if the session variables are stuck on the first ones set in the session, or if you can update them during the session. The default setting is 'sticky' session variables. This means that the s_src and s_subsrc variables do not update with your URL parameters if they have already been set in that session. There are lots of things that set these values, such as a survey, or external links, emailed links, etc.

Changing that site setting means that you can now update these session variables at any time with the s_src and s_subsrc URL parameters. The previous values persist during the session as always unless they are updated.

You can test this by putting ] and ] tags in a page. These S tags will render the current values of s_src and s_subsrc that are in the user's session.

Regards, Brian

Event 360 Case_Staff

Brian Mucha:

There is a missing piece to using s_src and s_subsrc to pass the appeal code (or in our case the package code) that isn't mentioned anywhere.

There is a site setting that decides if the session variables are stuck on the first ones set in the session, or if you can update them during the session. The default setting is 'sticky' session variables. This means that the s_src and s_subsrc variables do not update with your URL parameters if they have already been set in that session. There are lots of things that set these values, such as a survey, or external links, emailed links, etc.

Changing that site setting means that you can now update these session variables at any time with the s_src and s_subsrc URL parameters. The previous values persist during the session as always unless they are updated.

You can test this by putting ] and ] tags in a page. These S tags will render the current values of s_src and s_subsrc that are in the user's session.

Regards, Brian

Brian,

Do you know if that is the "SOURCE_CODE_FIRST_LINK_WINS: TRUE " site data parameter that allows/restricts updating the session variables?  If not, would you have the name of the SDP that was adjusted to allow it?

Thanks!

     David

Brian Mucha

Event 360 Case_Staff:

Brian,

Do you know if that is the "SOURCE_CODE_FIRST_LINK_WINS: TRUE " site data parameter that allows/restricts updating the session variables?  If not, would you have the name of the SDP that was adjusted to allow it?

Thanks!

     David

I'm not sure which specific setting was changed for this. Support made the change for us way back then.

Regards, B