Footers in Conditional Mail Merge

Jenny Wagener

Every month we update our receipt letters with new text. However, our receipt letters contain headers and footers and when we update the body of our letter (which is different for each letter) it seems that our footer gets out of wack. I know that the first letter of the conditional merge controls the rest of the letters but it seems that no matter how we change it still isn't working.


Should I recreate the first letter in the conditional merge or does anyone know something I don't? Any help would be apprecitated.

Sage Evans

I wish I had an awesome hack for you to use to fix the problem, but the same thing happend to me a few months ago, I rebuilt the conditional merge letter and everything was fine. I'll be eager to hear if anyone else has this issue!

Spencer Smith

I can't really speak to using a footer, but we have conditional statements with our membership cards. In these letters the cards appear at the bottom of each page within text boxes that do not move. So, you may be able to recreate your letter with text boxes at the bottom with the text that needs to change each time. Just make sure the boxes are locked and fixed at a certain location. I set this up in Format Text Box, Layout Tab, Advanced Button, Horizontal Absolute Position x to the right of the page, and Vertical Absolute Position x below page.


Hope that helps.

Spencer Smith

Just to clarify, the footer text would go in the text box.

Jenny Wagener

Thank you for your suggestions!

Nicole S

I've had problems with this before too. For some reason, the condiditonal merge doesn't like to use different footers. It seems to take the footer from the first letter and use it for all of them.