Community Daily Digest Fonts in Outlook

Elaine Tucker

I am seeing wierd characters in my Community digests when I open them from Outlook on my desktop, but I do not see them when I open the Community Daily Digest on my iphone...what setting do I need to change?

.  

and
Women’s College Hospital Foundation


are just two examples



 

Crystal Bruce

Has this always happened or just recently? I ask because we recently had some changes with our digest emails.

Elaine Tucker

Just recently and this morning I noticed on my phone some posts have them as well.

Laura Caswell

Same issue. If memory serves correctly, it started this week. It's definitely recent, not an "it's always been this way" thing.


Laura

 

Crystal Bruce

Can someone upload a screen grab so I can send it to our platform? Thanks!

Gracie Schild

I've been getting stupid characters, too, though not in every posting.  There's been a capital a circumflex (or however you spell that) instead of the space after sentences for a week or more.  It only seems to affect punctuation marks and spaces.  And why it's only in some posts, I can't imagine.  Here's a typical post with problems from this morning:

 

Thomas,

Thanks for your response.  We can’t change the PG due to our processes.  We need to make an adjustment in the current fiscal year showing a decrease in the Planned Gift column of our reports.  We decided to change our business process with Planned Gifts to create the Estate record when a PG is accepted and then once the individual passes and we receive the gift, we link the received gift to the PG and we get the Total Realized which can be used to calculate the adjustment. 

 

It seems a bit dramatic to have to make this business process change but in the long run it seems to give us the amounts we need for reporting.

 

Thanks,

Kathi

 

Tatyana Leifman

I'm having the same issue and I noticed it only recently, since end of last week or so.


Tatyana

Crystal Bruce

I've put in a ticket with our platform to see what's going on. Thanks everyone!