OLX events creating dupe registrants.

James Pierce 2

I'm having a couple of problems with our OLX event pages. 

• No fee events don't sync registrations to existing participant records. I had to allow multiple event registrations so that the guest information can be added as dupe participant records and then go behind and clean up the dupes. I'm probably doing something wrong with the set-up, but I can't tell what.
• Ticketed events are allowing more registrants than units sold. If someone selects more than one ticket they can fill whatever info into the ticket portion and OLX will register the buyer and create a guest record for the two tickets. So a person buying 2 tickets will recieve 3 registrations. Not sure how to fix that either. 

Anyone have solutions for these?

Nancy Hartman

I have the same issue with the duplicate registrations.  Also It won't allow me update an existing sponsorship.  If I have previously loaded a sponsor and they register online, OLX errors as duplicate.  I have to delete the sponsor record in the event module to allow the OLX registration to populate.