Luminate mapping into RE...Salutations

Mischelyn Klingaman

I am having an issue with the mapping of a salutation type where it creates a duplicate of a type that's already present.  For instance, we have a formal salutation and an informal salutation.  It is entering the correct information on the name(s), but it is putting it in a duplicate "formal salutation" instead of creating the "informal".

Amy Barker 2

Is this happening for only New Constituents or for Updates as well?

Mischelyn Klingaman

New constituents only.

Amy Barker 2

OK. Go into the "Options" section of the plug-in, and then check the "New Constituents" section. It will show you the Default taht new constituents are mapped to. Open that default by going to "Tools>Organize/Create Defaults" in RE, and you should be able to change it there. 

Mischelyn Klingaman

Thank you so much!  Got it changed!

Amy Barker 2

Glad it worked! Happy to help!!