Links won't work in Outlook?

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Hi all,


So, were trying to send out an BBNC email message with embedded links to BBNC pages.  The links work when opened in Gmail, RCN, and Yahoo.  But not in outlook.


Has anyone else had this problem?  Any solution?


Thanks!


Shani


 
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Comments

  • Hi Shani,

    Look at your code & make sure your links are inside the <p> tags. BBNC has a habit of making the links jump outside the <p> tags if you're linking a phase/word that's on a line/in a paragraph all by itself. I've also seen links jump all the way outside of a table cell on occasion. In these cases, links will work everywhere else but Outlook so it sounds like this may be what's happening to you. The solution is quick - just bring your links <a href="___">link</a> inside your <p> tags & it should work just fine.


    Let me know if this helps & you get links working in Outlook.
  • Thanks, Rebecca!


    While I was asking the experts here, my colleague asked the folks at Blackbaud (since this was the first time we were using a new design).  They somehow got things to work and gave her some tips for the next time she needs to do this.


    I, however, will be holding onto your note to try the next time I have an issue  - I like to fix things myself :-)


    Thanks!


    Shani

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