The resolution is reduced on every image I insert.

Tim Grant

It seems that nearly every time I insert an image, the resolution is reduced. 95% of our images are 256px by 145px. Not large at all. Sometimes I will use one at 300px width. DPI is always 72 and never no more than 144. I work on a macbook/retina - late 2013. I make any necessary adjustments in photoshop and they always look so crystal clear... until I insert them into the email. Then they remain the same size... but get all fuzzy, and you can't hardly read any text that happens to be on the image. It just makes our emails look 2nd class and frustrates the #$&#($&#& out of me. Any ideas? Thoughts? What am I doing wrong? Here is an example of a recent email:  http://mylff.lafamilyforum.org/site/MessageViewer?em_id=4824.0  The image above the article "Tax the Tax ... Fails" is horrible. You cant hardly read anything on it. I can assure you it did not leave my computer ooking like that! Thanks for any help or suggestions anyone might have!  Tim

Philip Nawrocki

Hi Tim,


I took a look at this. 


On that image, I inspected it using google chrome. You are sizing it to 256 x 130, but the CSS code of "border: 1px solid black;" is making it stretch by one pixel on each side making the image 258 x 132. This still doesn't fix why you image is so blurry though. For the border, I usually just put the border on the image through photoshop and don't even mess with CSS to do this.


I looked directly at the image: http://mylff.lafamilyforum.org/images/content/pagebuilder/mackatpodiumvideo.jpg and it is blurry there. Maybe a cache issue with Luminate. Save the image name as a new name (ex: mackatpodiumvideo_2.jpg) and re-insert into the e-mail and see if the the image resolution is what you were expecting. 


I noticed on some of your other images they are not downsized to the actual size you are using in the e-mail. Maybe you are still working on this e-mail, but for the 'Roy Moore' image, you are sizing to 256 x 173 but the actual image being called is 665 x 450. This just makes your e-mail take longer to load. The 'Federal deficit' image is the same way.


Hope this helps,


Phil

Jesse Kelsey

I took a quick look at this image, too. The file size is pretty small. I'm wondering how the image is being saved. For example, have you tried opening the source image in Photoshop and using the "Save for web and devices" option? That will optimize the image for the web (keeping the file size small enough), but still allows for choosing a high quality jpg. Additionally, if the source image is 665 pixels wide, but needs to be 256px wide for the email implementation (Philip pointed out the image dimension conflicts), I would resize the source photo in Photoshop first (to 256px wide) and then use "Save for web and devices," selecting the high quality jpg option.

Tim Grant

I will give that a try. I always save/upload them into luminate image librayr at original size, then when I am creating my email, I tell it to resize it to the 256px. However, I have never told it to "save for web."  To be honest... since most of them are most often a 144 to 300 on the resolution... and larger than 256px... I just automatically assumed they would be fine when I reduced them in the email... even if luminate auto reduced them to a 72 resolution.  Thanks Jesse

Jesse Kelsey

O.k., Tim. Yes, worth a try. Additionally, since you mentioned that the source images can be 144+ ppi, I would first change the resolution to 72 ppi, then resize (if necessary after this step), then "save for the web" at the highest quality jpg. The file size should be small enough for the email in most cases.

Tim Grant

Thanks Jesse!  I will give it a try. I do these emails every Tuesday so will have to wait until then.