Is there a way to set up autoresponder so consituent can verify email address?

Garrison Frost

I would like to create a campaign wherein everyone who signs up gets a sticker. Of course, the hook is that people will give their correct mailing address so that we send them the sticker. But I need to be able to confirm the email address. The perfect way to do this would be to send the constituent an email asking them to verify their information. When they respond, then I know I have their correct email. How would one set this up in Convio?

Brian Mucha

I don't think there is anything like this specifically built into Convio to do with with existing constituents.

I have noticed the two-step ('double opt-in') registration settings in Convio for new registrations (where it sends them a link to click to confirm their registration) but we don't use that.

Beginnings of an idea...what if you use a survey for this? You could email them a link to your 'email-confirmation' survery. That survey would have a single hidden field set to update some value on the cons record, or maybe stick them in a group. They just hit submit and that would do it.

Not great, cause you shouldn't embed that survey right in the email, but not too bad either.

I can't find the thread, but someone in the community not too long ago was setting up a campaign to encourage cons to update their profile with a reward as enticement. There might be some ideas for you there too.

Regards, Brian

Garrison Frost

Brian Mucha:

I don't think there is anything like this specifically built into Convio to do with with existing constituents.

I have noticed the two-step ('double opt-in') registration settings in Convio for new registrations (where it sends them a link to click to confirm their registration) but we don't use that.

Beginnings of an idea...what if you use a survey for this? You could email them a link to your 'email-confirmation' survery. That survey would have a single hidden field set to update some value on the cons record, or maybe stick them in a group. They just hit submit and that would do it.

Not great, cause you shouldn't embed that survey right in the email, but not too bad either.

I can't find the thread, but someone in the community not too long ago was setting up a campaign to encourage cons to update their profile with a reward as enticement. There might be some ideas for you there too.

Regards, Brian

Thanks. An interesting suggestion. But one of the purposes of this campaign is to add new constituents, so hopefully most if not all of the people filling out this form will be new. Still, you've given me some food for thought. The best solution would seem to be sending an email to the address they give and getting confirmation. MoveOn did a campaign very similar to this, which was very successful, and this is how they did it.

Garrison Frost

Garrison Frost:

Thanks. An interesting suggestion. But one of the purposes of this campaign is to add new constituents, so hopefully most if not all of the people filling out this form will be new. Still, you've given me some food for thought. The best solution would seem to be sending an email to the address they give and getting confirmation. MoveOn did a campaign very similar to this, which was very successful, and this is how they did it.

As I read your reply more carefully, let me check out that double opt-in. That might be the thing.

Brian Mucha

Garrison Frost:

Thanks. An interesting suggestion. But one of the purposes of this campaign is to add new constituents, so hopefully most if not all of the people filling out this form will be new. Still, you've given me some food for thought. The best solution would seem to be sending an email to the address they give and getting confirmation. MoveOn did a campaign very similar to this, which was very successful, and this is how they did it.

Look into the double opt-in functionality. I think that is exactly what it does. But again, it's just something I've noticed in SITE OPTIONS. Let us know.

Regards, Brian

EDIT: Hah! Jinx.