Problems saving a batch

Robyn Swiderski

We are entering gift batches as usual.  However, today RE did appear to save the last two transactions.  We re-entered them, saved, then save/closed.


When we opened the batch again to verify everything, the last two transactions were now duplicated.


Is anyone else having an issue with RE saving their data?  We have only noticed this in gift batch mode so far.

Michael Sherman 2

Are you hosted or do you self-host?


We are self-hosted and I'm not finding any issues with the batches I've entered today.

Robyn Swiderski

Michael Sherman:

Are you hosted or do you self-host?


We are self-hosted and I'm not finding any issues with the batches I've entered today.

We are hosted through Concourse.  We haven't had issues like this before.

Michael Sherman 2

It could be server issues. Sounds like there was a delay in showing those two gifts.