Remove Links at Bottom of Suggested Messages

Heather Dauphiny 2

How do I remove the flurry of links/text at the bottom of suggested email messages for participants to use? When I preview them in the TR setup, some of them show the s-tag [[S431] but I cannot find that referenced anywhere. 


I just want to remove all of those links on one or all of the suggsted messages.


Thanks!

Heather

Luis Gomez

Hey there Heather, I found this in the knowledge base that may be able to help you: https://kb.blackbaud.com/articles/Article/66981


I see that you opened up a support case to remove the a logo in the stationary footer, was that enough to get the links taken care of as well? If not I can open up another support case to get these links removed.