Goal tracking (Registrations) in Google Analytics

Emmanuel E

Has anybody successfully been able to track ALL registrations as goals in Google Analytics?


Currently a goal is triggered whenever the page pg=rthanks is accessed, but this only tracks around 35% of all registrations.


Does anybody know what other URLs I need to include?

Blackbaud and HJC have not been helpful...

Luis Gomez

Hey there Emmanuel! I found an article in the knowledge base that might be able to help you. 


https://kb.blackbaud.com/articles/Article/66890


Please let me know if this helps or not! If not we can open up a support case for you.

Emmanuel E

Luis Gomez:

Hey there Emmanuel! I found an article in the knowledge base that might be able to help you. 


https://kb.blackbaud.com/articles/Article/66890


Please let me know if this helps or not! If not we can open up a support case for you.

Hi Luis,


I looked at that article, but we don't have "DonationStep_[PART ID]=DonationStep_Acknowledgement" pages in Google Analytics. Please open a ticket, thanks.

Luis Gomez

Hi Emmanuel! Apologies for the delay but I opened up a support case on your behalf! You should be getting help very soon, if you need anything else please let me know!